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FAQ
Learn how PitWorX supports maintenance teams through work orders, shop dispatch, preventive maintenance, inspections, and vehicle health within Fleet Unify.
PitWorX is the fleet maintenance management application within Fleet Unify. It brings the AI Pit Crew, work orders, preventive maintenance, vehicle health, inspections, shop dispatch, service history, and maintenance analytics into one operating environment.
The AI Pit Crew is the AI agent inside PitWorX. It reviews vehicle faults, identifies the most likely failing part for that specific vehicle, explains the problem in plain language, rates the urgency, opens the service request, and queues the repair task for your team.
PitWorX supports maintenance managers, fleet operations teams, shop coordinators, and approvers responsible for repair activity across a vehicle fleet. Drivers complete assigned inspections through the Field App.
No. It does the triage and the paperwork so your people can focus on decisions and repairs. Your team still assigns work, approves quotes and invoices, and signs off on completed service.
Every diagnosis shows its confidence and the sources behind it. When confidence is low, the task is flagged for review before work begins, so a person always confirms the diagnosis and repair code first.
It works on diagnostic trouble codes reported by the vehicles in your fleet. Automation rules you control decide which faults it picks up, so you can start with the faults that matter most.
No. External shops receive a secure dispatch link that allows them to acknowledge work, submit quotes, provide status updates, and send invoices.
Yes. Vehicle health presents telematics faults alongside reported issues. When configured, the AI Pit Crew and workflow automation can create maintenance issues, service requests, or work orders from diagnostic events.
Teams define service programs with schedules and tasks, assign vehicles, and monitor compliance from the PM view. Overdue and due-soon assets are visible so maintenance can be planned before a missed interval affects operations.
PitWorX is designed for organizations that maintain vehicles and equipment represented as assets in Fleet Unify, including commercial fleets, service operations, and mixed shop networks.
Request a demo and share your fleet size, shop operating model, and current maintenance systems. The PitWorX team will demonstrate how the application supports your work order and preventive maintenance processes within Fleet Unify.